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Frequently asked questions

 Frequently asked questions

HOW DOES CLICK & COLLECT WORK?

WHAT ARE YOUR STORE OPENING HOURS?

WHAT DELIVERY OPTIONS ARE AVAILABLE?

WHAT IS YOUR RETURNS POLICY?

CAN I CANCEL OR AMEND MY ORDER?

PAYMENT METHODS

DAMAGED ITEMS

HOW DO I EARN LOYALTY POINTS?

HOW DO I KNOW WHAT WINE TO PURCHASE?

URGENT ENQUIRIES

CAN I REVIEW PRODUCTS?

WHAT IF I'M NOT AT HOME WHEN YOU DELIVER?